Contact
Get in touch
We answer every email inside one business day. For status questions about an existing submission, please mention the submission ID from your order-received page — it speeds things up.
Opening hours
Monday – Friday, 09:00 – 17:00 CET. Closed on Dutch public holidays.
Return / intake address
Shipping kit customers: use the prepaid label in your kit — it already points at the right address and your reference is pre-filled. If you ship on your own, email us first so we can confirm the current intake postbox.